Account Settings

Creating & Customizing Posts

Growth & Monetization

Partner Program

Sending & Best Practices

Subscriber Management

To continually improve the beehiiv experience, we’ve revamped the Settings menu options in your account and some things have moved around a bit. Use the handy chart below as a reference to where all of the beehiiv Settings options are now located. 
<h2 id="h_01JBFK654SVZ1PXQ91907P15Z7" class="wysiwyg-text-align-center">New Settings Changes Chart</h2>
<div class="overflow-x-auto">
<table style="border-collapse: collapse; width: 100%; height: 1668px;" border="1" data-test="test">
<tbody>
<tr style="height: 22px;">
<td style="width: 25%; height: 22px;">Menu Option</td>
<td style="width: 25%; height: 22px;">Previous Location</td>
<td style="width: 25%; height: 22px;">Current Location</td>
<td style="width: 25%; height: 22px;">Renamed As</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Notifications</td>
<td style="width: 25%; height: 67px;">Settings &gt; Account &gt; Notifications</td>
<td style="width: 25%; height: 67px;">Top navigation bar &gt; Profile &gt; Notification Preferences</td>
<td style="width: 25%; height: 67px;">Notification Preferences</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Password</td>
<td style="width: 25%; height: 67px;">Settings &gt; Account &gt; Password</td>
<td style="width: 25%; height: 67px;">Top navigation bar &gt; Profile &gt; Account Security</td>
<td style="width: 25%; height: 67px;">Account Security</td>
</tr>
<tr style="height: 44px;">
<td style="width: 25%; height: 44px;">Profile</td>
<td style="width: 25%; height: 44px;">Settings &gt; Account &gt; Profile</td>
<td style="width: 25%; height: 44px;">Top navigation bar &gt; Profile &gt; Personal Info</td>
<td style="width: 25%; height: 44px;">Personal Info</td>
</tr>
<tr style="height: 22px;">
<td style="width: 25%; height: 22px;">Workspace</td>
<td style="width: 25%; height: 22px;"> </td>
<td style="width: 25%; height: 22px;"> </td>
<td style="width: 25%; height: 22px;"> </td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">General</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Workspace &gt; General tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; Overview page</td>
<td style="width: 25%; height: 67px;">Overview</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Publication</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Workspace &gt; Publication tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; Overview page &gt; All Publications</td>
<td style="width: 25%; height: 67px;">All Publications</td>
</tr>
<tr style="height: 44px;">
<td style="width: 25%; height: 44px;">Team</td>
<td style="width: 25%; height: 44px;">Settings &gt; Admin &gt; Workspace &gt; Team tab</td>
<td style="width: 25%; height: 44px;">Settings &gt; Team page</td>
<td style="width: 25%; height: 44px;"> </td>
</tr>
<tr style="height: 22px;">
<td style="width: 25%; height: 22px;">Publication</td>
<td style="width: 25%; height: 22px;"> </td>
<td style="width: 25%; height: 22px;"> </td>
<td style="width: 25%; height: 22px;"> </td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Default Language</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; Default Language</td>
<td style="width: 25%; height: 67px;">Settings &gt;  [select publication] &gt; General Info page</td>
<td style="width: 25%; height: 67px;">General Info</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Domains</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; Domains tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; [select publication] &gt; Domain page</td>
<td style="width: 25%; height: 67px;">Domain</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Export Data</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; Export Data tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; [select publication] &gt; Export Data page</td>
<td style="width: 25%; height: 67px;"> </td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">General</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; General tab</td>
<td style="width: 25%; height: 67px;">Settings &gt;  [select publication] &gt; General Info page</td>
<td style="width: 25%; height: 67px;">General Info</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Import Content</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; Import Content tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; [select publication] &gt; Content Import page</td>
<td style="width: 25%; height: 67px;">Content Import</td>
</tr>
<tr style="height: 89px;">
<td style="width: 25%; height: 89px;">Import Subscribers</td>
<td style="width: 25%; height: 89px;">Settings &gt; Admin &gt; Publication &gt; Import Subscribers tab</td>
<td style="width: 25%; height: 89px;">Settings &gt; [select publication] &gt; Subscribers Import page</td>
<td style="width: 25%; height: 89px;">Subscribers Import</td>
</tr>
<tr style="height: 44px;">
<td style="width: 25%; height: 44px;">Newsletter Builder</td>
<td style="width: 25%; height: 44px;">Settings &gt; Admin &gt;  Newsletter Builder</td>
<td style="width: 25%; height: 44px;">Design &gt; Newsletter Builder</td>
<td style="width: 25%; height: 44px;"> </td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Paid Subscriptions</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; Paid Subscriptions tab</td>
<td style="width: 25%; height: 67px;">Monetize &gt; Paid Subscriptions &gt; Paid Tiers tab</td>
<td style="width: 25%; height: 67px;">Paid Tiers</td>
</tr>
<tr style="height: 89px;">
<td style="width: 25%; height: 89px;">Payment Accounts</td>
<td style="width: 25%; height: 89px;">Settings &gt; Admin &gt; Payment Accounts</td>
<td style="width: 25%; height: 89px;">Settings &gt; [select publication] &gt; Payment Accounts page</td>
<td style="width: 25%; height: 89px;"> </td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">RSS Feed</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; RSS Feed tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; [select publication] &gt; RSS page</td>
<td style="width: 25%; height: 67px;">RSS</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Subscribe Forms</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt;  Publication &gt; Paid Subscriptions tab</td>
<td style="width: 25%; height: 67px;">Audience &gt; Subscribe Forms page</td>
<td style="width: 25%; height: 67px;"> </td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Thumbnail</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Publication &gt; General &gt; Thumbnail</td>
<td style="width: 25%; height: 67px;">Top navigation bar &gt; Profile &gt; Personal Info &gt; Profile Picture</td>
<td style="width: 25%; height: 67px;">Profile Picture</td>
</tr>
<tr style="height: 44px;">
<td style="width: 25%; height: 44px;">Two-Factor Authentication</td>
<td style="width: 25%; height: 44px;">Settings &gt; Account &gt; Password</td>
<td style="width: 25%; height: 44px;">Top navigation bar &gt; Profile &gt; Account Security &gt; Two-Factor Authentication</td>
<td style="width: 25%; height: 44px;"> </td>
</tr>
<tr style="height: 22px;">
<td style="width: 25%; height: 22px;">Welcome Email</td>
<td style="width: 25%; height: 22px;">Settings &gt; Admin &gt; Publication &gt; General &gt; Welcome Email</td>
<td style="width: 25%; height: 22px;">Settings &gt; [select publication] &gt; Emails</td>
<td style="width: 25%; height: 22px;"> </td>
</tr>
<tr style="height: 111px;">
<td style="width: 25%; height: 111px;">Widgets</td>
<td style="width: 25%; height: 111px;">Settings &gt; Admin &gt; Publication &gt; Widget tab</td>
<td style="width: 25%; height: 111px;">Design &gt; Website Builder &gt; Settings &gt; Embed Recommendations Widget page</td>
<td style="width: 25%; height: 111px;">Embed Recommendations Widget</td>
</tr>
<tr style="height: 22px;">
<td style="width: 25%; height: 22px;">Integrations</td>
<td style="width: 25%; height: 22px;"> </td>
<td style="width: 25%; height: 22px;"> </td>
<td style="width: 25%; height: 22px;"> </td>
</tr>
<tr style="height: 44px;">
<td style="width: 25%; height: 44px;">API</td>
<td style="width: 25%; height: 44px;">Settings &gt; Admin &gt; Integrations &gt; API tab</td>
<td style="width: 25%; height: 44px;">Settings &gt; API page</td>
<td style="width: 25%; height: 44px;"> </td>
</tr>
<tr style="height: 44px;">
<td style="width: 25%; height: 44px;">Billing</td>
<td style="width: 25%; height: 44px;">Settings &gt; Admin &gt; Billing</td>
<td style="width: 25%; height: 44px;">Settings &gt; Billing &amp; Plan page</td>
<td style="width: 25%; height: 44px;">Billing &amp; Plan</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Imports</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Integrations &gt; Imports tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; [select publication] &gt; Content Import page</td>
<td style="width: 25%; height: 67px;">Content Import</td>
</tr>
<tr style="height: 67px;">
<td style="width: 25%; height: 67px;">Webhooks</td>
<td style="width: 25%; height: 67px;">Settings &gt; Admin &gt; Integrations &gt; Webhooks tab</td>
<td style="width: 25%; height: 67px;">Settings &gt; [select publication] &gt; Webhooks  page</td>
<td style="width: 25%; height: 67px;"> </td>
</tr>
</tbody>
</table>
</div>

Settings menu updates, what moved where

Welcome to beehiiv! Setting up and verifying your account is a quick and straightforward process, allowing you to get started on building your newsletter in just a few minutes. Follow these steps to create your account and ensure it's fully verified, so you can begin crafting and sharing your content right away. 
<h2 id="h_01JARSP6SGQ9AZFADET6T2QRGZ">How to create and verify your account </h2>
<ol>
<li>From <a href="http://beehiiv.com" target="_blank" rel="noopener noreferrer">beehiiv.com</a>, click Start Trial. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107114519" width="416" height="96"> Or, from the <a href="https://app.beehiiv.com/login" target="_blank" rel="noopener noreferrer">beehiiv login page</a>, click Create one next to ‘Don’t have a beehiiv account?’. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235128679191" width="299" height="410"> 
</li>
<li>
You’ll be directed to the <a href="https://beehiiv.com/pricing" target="_blank" rel="noopener noreferrer">Pricing page</a>, where you can compare the features of each plan. To begin your free trial, choose between the Scale and Max plans and click Start a 30-Day Free Trial.
For the purpose of this guide, we’ll select the Max plan trial. <a href="https://www.beehiiv.com/support/article/22101553752471-what-s-available-during-a-free-trial">Refer to this article for more information on what is included in a free trial.</a> <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107116567" width="728" height="451"> 
<blockquote data-type="pro-tip">The 30-day free trial of the Scale or Max plans does not require a credit card. A trial of select paid features begins immediately upon choosing to Start a 30-Day Free Trial from the <a href="https://beehiiv.com/pricing" target="_blank" rel="noopener noreferrer">Pricing page</a> or clicking Start Trial from <a href="https://app.beehiiv.com/settings/billing" target="_blank" rel="noopener noreferrer">Settings &gt; Billing </a>under Usage Information in your account. It will end as soon as you upgrade to a paid subscription. If you choose not to upgrade at the end of your trial, you will lose access to the features available during that period. Please note that while you can access select paid plan features during your free trial, you remain subscribed to our Launch plan and are subject to its respective limits.</blockquote>
 
</li>
<li>Once you've made your selection, you'll be directed to a page where you can create your beehiiv account. Please enter your first and last names in the designated fields. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235128680471" width="486" height="395"> 
</li>
<li>
Enter your email address and create a password. Click Get Started.
<blockquote data-type="note">The password must be between 8 and 20 characters long and include at least 1 uppercase letter, 1 number, and 1 special character.</blockquote>
<img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235128681751" width="435" height="315"> 
</li>
<li>You’ll be directed to a page to verify your email. Click the Open option to access your inbox. If you haven't received the verification email, click Resend Email. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107118231" width="410" height="372"> 
</li>
<li>Locate the email in your inbox with the subject line 'Please confirm your email.' Open the email and click Verify to confirm your address. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107119127" width="494" height="296"> 
</li>
<li>You'll be prompted to verify your phone number for spam prevention and security purposes. If you'd like to receive updates from beehiiv via SMS, check the box that says I want to receive updates about beehiiv via SMS. Enter your phone number and click Send Code. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235128683287" width="315" height="338"> 
</li>
<li>Retrieve and enter the code you received via text message. If you haven't received a code, click Resend code. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107121431" width="366" height="315"> 
</li>
<li>Your account will be verified. To personalize your newsletter setup, choose from the options: Experienced, Beginner, or Curious. You can also select Skip for a less-guided experience. After making your selection, click Continue. For the purposes of this guide, we selected the Beginner path. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107122071" width="393" height="426"> 
</li>
<li>You’ll be directed to a page where you can create your publication. Enter your Newsletter Name, which will be displayed on your landing page. Choose your Subdomain Name; this will be part of your publication’s live URL. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107122711" width="443" height="329"> 
</li>
<li>Personalize your publication by selecting up to 3 content tags under What’s your newsletter about? 
<blockquote data-type="note">These tags are important as they influence the ads, Boosts, and recommendations your newsletter will receive, so choose wisely.</blockquote>
 <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107123991" width="383" height="353"> 
</li>
<li>
Upload your newsletter logo by clicking Browse or Upload. We recommend using an image size of 800 x 800 pixels. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107124503" width="270" height="330"> 
</li>
<li>When you have finished adding all of your information, click Continue. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107124887" width="374" height="409"> 
</li>
<li>You’ll be prompted to indicate how you heard about us. Check all options that apply, then click Continue. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107125527" width="333" height="399"> 
</li>
<li>You’ll be asked whether you are publishing a newsletter independently or on behalf of an organization. Make your selection and click Continue. The next questions will vary depending on your choice. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235128686871" width="447" height="300"> 
</li>
<li>Once you’ve completed the creator questions, you’ll be prompted to indicate how often you plan to publish. Select your preference and click Continue. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107126679" width="470" height="343"> 
</li>
<li>In the final step, you’ll have the option to upgrade your account to access all features, including those not available during the trial period, immediately. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27235107127191" width="488" height="266">
</li>
</ol>
<hr>
<h2 id="h_01JARSP6SG70BXYGZ7FR33FT8R">Frequently asked questions</h2>
<ol class="js-toggles">
<li title="What if I don’t receive my confirmation email?">
As a first step, add 'buzz@tx.beehiiv.com' to your email provider’s safelist and resend your confirmation. If after that you still do not receive your confirmation email, please <a href="https://beehiiv.ada.support/chat/" target="_blank" rel="noopener noreferrer">ask our Chatbot Assistant, Buzz, to help you contact support</a> for further assistance.
</li>
<li title="What if I don’t receive my SMS verification?">
If you’ve attempted to resend the code and it still doesn’t arrive after multiple attempts, please <a href="https://beehiiv.ada.support/chat/" target="_blank" rel="noopener noreferrer">ask our Chatbot Assistant, Buzz, to help you contact support</a> for further assistance.
</li>
</ol>
<h2 id="h_01JARSP6SG756TBTZN8HJBPAW4">Resources for your next steps</h2>
Ready to dive in? Here are a some other beehiiv resources to help you get started:
<ul>
<li>Follow our detailed breakdown to <a href="https://www.beehiiv.com/support/article/26311866535575-how-to-create-a-post" target="_blank" rel="noopener noreferrer">create your first post</a>.</li>
<li>Familiarize yourself with newsletter terminology using the <a href="https://www.beehiiv.com/newsletter-glossary" target="_blank" rel="noopener noreferrer">beehiiv Glossary</a>. </li>
<li>Check out <a href="https://blog.beehiiv.com/" target="_blank" rel="noopener noreferrer">helpful blog posts</a> for all the ins and outs of newsletter creation.</li>
<li>Need assistance? Visit the <a href="https://app.beehiiv.com/help" target="_blank" rel="noopener noreferrer">Help page</a> in your account for more options and resources.
</li>
</ul>

How to create and verify your beehiiv account

<blockquote data-type="plan-callout">paid plans</blockquote>
If you're on a Max or Enterprise plan, you have the ability to remove the default beehiiv branding from your email posts. This gives you more flexibility to customize your emails to match your brand’s look and feel without external branding in the footer.
<h3 id="h_01JA9DZ7DTDM9AXY1EQAPTK3XQ">How to remove beehiiv branding from your publication</h3>
<ol>
<li>From the left panel Dashboard, scroll to the bottom and click on <a href="https://app.beehiiv.com/settings" target="_blank" rel="noopener noreferrer">Settings</a>. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27099471511703" width="187" height="419"> 
</li>
<li>From Settings, select <a href="https://app.beehiiv.com/settings/publication" target="_blank" rel="noopener noreferrer">Publication</a> from the left panel. This will open your publication settings on the General tab. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27099516027799" width="665" height="221">  </li>
<li>Scroll down to locate the option for Remove beehiiv branding. Toggle it on so it’s checked. The change will save automatically, and a quick ‘Saved’ message will appear at the top of your screen. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27099471512855" width="605" height="155"> 
</li>
<li>Once this option is enabled, the beehiiv branding will be removed from the footer of your emails. This gives you the freedom to fully customize your posts’ appearance according to your publication’s needs, ensuring consistent and professional branding throughout your communications. You can also disable this option at any time.</li>
</ol>

How to remove beehiiv branding from your publication

Your beehiiv account offers a wealth of resources to empower your beehiiv experience. To access them, just click <a href="https://app.beehiiv.com/help" target="_blank" rel="noopener noreferrer">Help</a> in the top navigation bar after logging in. 
<img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27066840502167" width="640" height="520">
Knowledge Base 
Dive into our comprehensive <a href="https://www.beehiiv.com/support" target="_blank" rel="noopener noreferrer">Knowledge Base</a>, packed with easy-to-follow guides on beehiiv’s ever expanding toolbox of features. Click Start Reading to explore the KB.
AI-Assistant (Buzz)
Meet Buzz, your 24/7 virtual assistant powered by generative AI. Buzz can guide you through product questions, provide insights, and direct you to the right resources. Click Open Chat to start a conversation.
Support Squad
If you're on a paid plan or are within your free trial, you can <a href="https://beehiivhelp.zendesk.com/hc/en-us/articles/18621437457303" target="_blank" rel="noopener noreferrer">submit a ticket</a> to connect with our expert team. Response times vary between 12-36 hours, depending on your plan. Click Create Ticket to submit a request.
Report a Bug
Help us keep improving beehiiv! If you encounter an issue, click Report a Bug to fill out the form. Please include all required details, steps to reproduce the issue, and any relevant files or screenshots.
<img src="https://beehiivhelp.zendesk.com/hc/article_attachments/27066826424855" width="339" height="672">
<blockquote data-type="reminder">You won’t receive a direct response from the Report a Bug form; issues are internally logged and addressed based on priority.</blockquote>
 
beehiiv Blog
Explore the <a href="https://blog.beehiiv.com/" target="_blank" rel="noopener noreferrer">beehiiv blog</a> for best practices, in-depth articles, and actionable tips to help you grow, engage, and monetize your newsletter. Our blog covers everything from content creation strategies to advanced email marketing techniques.
beehiiv Webinars
Stay ahead of the curve by joining our <a href="https://www.beehiiv.com/webinars" target="_blank" rel="noopener noreferrer">live webinars</a>, where beehiiv experts cover a variety of topics such as growth, advertising, social media leverage, and more. Learn new skills and get answers to your questions in real time.
Newsletter XP
Elevate your newsletter game with <a href="https://www.beehiiv.com/courses/newsletter-xp" target="_blank" rel="noopener noreferrer">Newsletter XP</a>, a course designed by beehiiv’s own experts. Learn step-by-step how to build, scale, and monetize your newsletter, with actionable strategies tailored to your goals.
<blockquote data-type="pro-tip">Newsletter XP is included with Max and Enterprise plans, and is also available for purchase for all other users. <a href="https://app.beehiiv.com/settings/billing" target="_blank" rel="noopener noreferrer">Click here to upgrade</a> your account. </blockquote>
 
beehiiv Glossary
Familiarize yourself with key newsletter and email marketing terms in our <a href="https://www.beehiiv.com/newsletter-glossary" target="_blank" rel="noopener noreferrer">extensive glossary</a>. This resource provides quick definitions, links to helpful resources, and where to find things within your beehiiv account.
Product Updates
Stay in the loop with our regularly updated <a href="https://product.beehiiv.com/" target="_blank" rel="noopener noreferrer">Product Updates</a> feed. Here, you’ll find the latest features, improvements, and announcements to keep you informed on everything new in the platform.
beehiiv Changelog
Check out <a href="https://www.beehiiv.com/changelog" target="_blank" rel="noopener noreferrer">the Changelog</a> to view detailed stats on all the updates, enhancements, and bug fixes we make. Stay informed on our progress as we continuously improve beehiiv.
beehiiv Status Page
Monitor the current status of the beehiiv app and services through our <a href="https://www.beehiivstatus.com/" target="_blank" rel="noopener noreferrer">Status Page</a>. Check for any ongoing maintenance, outages, or performance issues in real time to ensure smooth operation of your account.

In-app help resources

In addition to having your own publication website, you can give subscribers the option to log in using their own password. This guide explains the different ways subscribers can log in, shows how they can create a password, and also covers some frequently asked questions.
<h2 id="h_01J8MR9Q15BZ7AAKGKCAD72WG7">Subscriber login options</h2>
<h3 id="h_01J8MTVF0V5QF5XDHC60DP9ZZ7">Read Online from your email</h3>
By clicking Read Online in an email, a subscriber will automatically be logged into their account. However, if a <a href="https://beehiivhelp.zendesk.com/hc/en-us/articles/12978517314327" target="_blank" rel="noopener noreferrer">post is gated</a>, then a subscriber will have to log into their account to access the post. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/26615657535767" width="624" height="131">
<h3 id="h_01J8MTVXJ20NNXBAYB0SVY8AT7">Home Page Login button</h3>
If a subscriber clicks the Login button on your website’s Home Page, they will be taken to a login page. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/26615657541015" width="263" height="90"> On the login page, a subscriber will have the option to log in either with a Magic Link or a password. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/26655928398487" width="352" height="256"> 
To use a password to log in, a subscriber should click Log in with password. They will then be taken to a page to enter their information. 
<img src="https://beehiivhelp.zendesk.com/hc/article_attachments/26655903624087" width="358" height="311">
<blockquote data-type="tech-note">The colors and fonts of the login page background and buttons are determined by your settings in the <a href="https://app.beehiiv.com/website_builder/settings/pixels" target="_blank" rel="noopener noreferrer">Website Builder &gt; Settings</a> section. So the example above may look different if you have set up other colors and fonts within your account.</blockquote>
<hr>
<h2 id="h_01J8MR9Q15RXH63DYCSVDCK0HJ">Setting a password for subscriber accounts</h2>
<ol>
<li>A subscriber can set a password for their account by clicking on Create Password for the first time. This will prompt a popup where they can enter their email address. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/26615657544599" width="486" height="252"> 
</li>
<li>Once they successfully enter their email address, they will see a confirmation message that tells them to check their email for the next step. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/26615657545751" width="419" height="113"> 
</li>
<li>Next, the subscriber should check their inbox for the Create Password email and then click on Get Access in the email. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/26615657548567" width="494" height="231"> 
</li>
<li>This will direct them to a screen for Update password to beehiiv publication. The subscriber should create a password that is between 6 to 72 characters long and then re-enter it in the Confirm Password field. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/26615649291799" width="367" height="252"> 
</li>
<li>Finally, by clicking on Update, the password will be saved, and they will see a success message before being logged into their account. 
</li>
</ol>
<hr>
<h2 id="h_01J8MR9Q16PQHMMXJR7QQV0TQH">Frequently asked questions about subscriber logins</h2>
<ol class="js-toggles">
<li title="What if my subscriber didn’t receive the Magic Link or password email?">
First, verify that the subscriber is signed up for your publication by going to <a href="https://app.beehiiv.com/subscribers" target="_blank" rel="noopener noreferrer">Audience &gt; Subscribers</a> in your account and searching for their email address. If they haven’t signed up, they won’t be able to receive a Magic Link or password email. In this case, they will need to sign up for your publication before requesting a Magic Link or setting a password.
The Magic Link and password emails are sent from our domain: buzz@tx2.beehiiv.com. Have your subscriber check all email folders, including spam/junk, and add our sending domain to their safelist. For detailed instructions on safelisting, visit our blog: <a href="https://blog.beehiiv.com/p/safelist-newsletter-senders-popular-email-services" target="_blank" rel="noopener noreferrer">How to Safelist Newsletter Senders on Popular Email Services</a>.
</li>
<li title="Can a subscriber still log in with a Magic Link after setting up a password?">
Yes, even after setting up a password, subscribers can choose to log in with either a Magic Link or their password.
</li>
<li title="How do I reset my subscriber’s password?">
A publication can send a Reset Password email to their subscribers by selecting Reset Password from the dropdown in a subscriber’s profile. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/26655903626647" width="260" height="276"> Alternatively, a <a href="https://beehiivhelp.zendesk.com/hc/en-us/articles/13091995589655" target="_blank" rel="noopener noreferrer">subscriber can reset their own password</a>. To do so, they will need to click on the login page, select Reset Password, enter their email address, and they will receive an email with instructions to update their password. <img src="https://beehiivhelp.zendesk.com/hc/article_attachments/26615657553943" width="400" height="384"> 
</li>
<li title="What if my subscriber received an email to reset their password but didn’t request it?">
Your subscriber can simply ignore the email if they did not initiate the password reset. No changes will be made to their account.
</li>
<li title="What if I don’t recognize the publication I received a password reset email from?">
If you're receiving a password reset email from a publication you don't recognize, you can click the Unsubscribe link in the footer of the email to stop receiving future emails.
</li>
<li title="Can the links come from my custom domain?">
Currently, links cannot come from your custom domain. However, we recognize the importance of custom domains for branding and user experience, and we are actively exploring options to make this feature available in the future.
</li>
<li title="How can I turn off the password option for my publication?">
To disable the password option, go to <a href="https://app.beehiiv.com/website_builder/settings/security" target="_blank" rel="noopener noreferrer">Design &gt; Website Builder &gt; Settings &gt; Security</a>. Scroll down to the Log In section and toggle off the option for Subscriber Password Log In.
</li>
<li title="What does the login page look like when ‘Subscriber Password Log In’ is turned off?">
When toggled off in your publication's <a href="https://beehiivhelp.zendesk.com/hc/en-us/articles/14809395228183" target="_blank" rel="noopener noreferrer">Security Settings</a>, the login page will only display the option for subscribers to receive a Magic Link by email.
<img src="https://beehiivhelp.zendesk.com/hc/article_attachments/26615657555735" width="415" height="252">
</li>
</ol>

Additional Resources

Glossary

Product Updates

Blog

Take a Course

Recently Updated